You can customize the content of your text reminders / SMS reminders, email reminders and call reminders that you want to send your customers at the determined time.Īutomate follow-up emails, text messages and voice notes for calls. While there are numerous rules and regulations to follow, any technology used to house or transmit patient data must: Ensure workers, both under direct employees and contractors, comply with the HIPAA guidelines. Personalized messages make your customers or patients feel like they're talking to a real person who genuinely cares for them and wants to solve their problem. To be compliant, a VoIP system must meet both physical and network security measures. You can add and discard your appointments, change available time slots and automate your responses for coming days or weeks without any hassle. The Unlimited Reminders dashboard provides you with complete control over your data and performance as well as offers daily reports.
Categorization of your customers or patients according to their status also helps you keep track of your new customers or patients. It can also extract the information (name, contact number, appointment date and time) from linked virtual accounts. If you want to reach everyone, you’ll need to use. You can use a HIPAA compliant text messaging product, but you’ll only solve a percentage of your communication problems with it.
#Text your clients hipaa android
Provider may not use Android phones to text sensitive information. Texting on Android phone via regular SMS is not encrypted, and therefore not HIPAA compliant. Contrary to what the geeks in the IT department think, more technology is not the answer. If you are texting sensitive PHI to your patients without encryption, that could pose a serious risk to your patients’ privacy, and potential data breaches for your practice. Sync your contacts and other details with Unlimited Reminders’ database by uploading CSV/Excel files. The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patient’s consent or knowledge. It’s why you are considering using SMS to reach your clients after all. I’m not going to go into great detail about the CAN-SPAM act but, in a nutshell, the act spells out requirements for promotional emails. Here you can view in real-time which customer or patient has approved or declined the appointment confirmation as well. Outside of HIPAA, sending messages to your clients or prospective patients also need to be compliant with the CAN-SPAM act. You can control and configure every reminder sent to your customers or patients at the right time without any confusion and make changes according to your daily schedules. When you sign up, you are directed to the Unlimited Reminders’ dashboard.
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